Legal Documents

Kaikiya Terms & Conditions — Everything from Membership to Payments, Clearly Explained

This page contains kaikiya's complete terms of use in Bengali. We recommend reading through them before using the platform.

Last updated: June 2026 Version 3.2

Key Terms at a Glance

Check out this quick summary before reading the full document.

Membership Age Requirement

You must be at least 18 years old to join kaikiya. Identity verification may be requested at registration or at any time thereafter.

One Account Only

Only one account per person is permitted. If multiple accounts are detected, all bonuses may be forfeited and the accounts closed.

Payment & Withdrawal Policy

All deposits and withdrawals must be made through an account registered in your own name. Third-party transactions are not accepted.

Bonus Usage Rules

Each bonus has its own wagering requirements and expiry period. Withdrawals are not available immediately after claiming a bonus.

Data Protection

Members' personal information is stored in accordance with our Privacy Policy and is never sold to third parties.

Prohibited Activities

If fraud, system exploitation, or money laundering is detected, the account will be permanently closed.

1General Terms & Applicability

By accessing or using the kaikiya platform, you agree to these Terms & Conditions in full. If you object to any of the terms, you should not use the platform.

These Terms & Conditions apply to the kaikiya website, mobile app, and all related services. Where separate terms are provided — such as for special promotions or the VIP programme — those terms will apply in addition.

This document was last updated in June 2026. Any future changes will be communicated via notification to your registered email or through the app.

1.1 Language

These Terms & Conditions are published primarily in Bengali. In the event of any conflict between a translation and the Bengali version, the Bengali version shall prevail.

2Registration, Eligibility & Account

2.1 Eligibility Requirements

  • You must be at least 18 years old at the time of registration.
  • Registration is not available in countries or regions where online gaming is prohibited by law.
  • Kaikiya employees, officers, and their immediate family members are not eligible for membership.

2.2 Account Registration & Accuracy of Information

All information provided at registration must be accurate, complete, and your own. kaikiya reserves the right to close any account created with false or inaccurate information at any time, and all bonuses and winnings associated with that account may be forfeited.

2.3 Multiple Accounts Prohibited

Each member may operate one account only. If multiple accounts are detected under the same device, IP address, bank account, or identity, all associated accounts will be closed.

Warning: If multiple members of the same household wish to use kaikiya from the same device or network, please notify our support team in advance to avoid any issues.

2.4 Password Security

Members are solely responsible for keeping their account password confidential. Access must not be shared with anyone else. If you lose your password, contact the support team immediately.

3Deposit, Withdrawal & Payment Policy

3.1 Deposits

The minimum deposit at kaikiya is ৳500. All deposits must be made from a valid payment method registered in your own name. Deposits from third-party accounts are not accepted.

Payment Methods Minimum Deposit Minimum Withdrawal Withdrawal Time
BKash ৳500 ৳500 1–24 hours
Nagad ৳500 ৳500 1–24 hours
Rocket ৳500 ৳500 1–24 hours
Bank Transfer ৳1,000 ৳1,000 1–3 business days
Crypto Equivalent to $10 Equivalent to $10 1–12 hours

3.2 Withdrawal Process & Verification

KYC (Know Your Customer) verification must be completed before any withdrawal request is processed. You will need to submit a copy of your National ID or passport along with proof of your payment method. Additional documentation may be required for larger withdrawal amounts.

3.3 First Deposit-Matched Withdrawal

The first withdrawal is generally processed via the same payment method used for the deposit. Withdrawing to a different method may require additional verification.

4Bonuses & Promotional Offers

Bonus offers at kaikiya are provided for entertainment purposes. Each bonus comes with its own terms and conditions that must be followed.

4.1 Wagering Requirements

  • Bonus balances cannot be withdrawn until wagering requirements have been met.
  • If the wagering period expires, the bonus balance will be forfeited; your real money balance will remain unaffected.
  • When playing with bonus balance, the maximum single bet is ৳500 or 10% of the bonus amount, whichever is lower.

4.2 Bonus Abuse

Kaikiya reserves the right to void any bonus if betting patterns consistent with bonus abuse are detected — such as wagering exclusively on low-margin bets to clear requirements.

Full terms for all bonuses can be found on the Rewards page. If you have any questions, contact our support team before claiming.

5Betting Rules

5.1 Bet Acceptance

Kaikiya reserves the right to decline any bet or impose betting limits at any time, without providing a reason. A bet is not considered accepted until it has been confirmed.

5.2 Erroneous Odds

Kaikiya reserves the right to void all bets placed at odds that were clearly incorrect due to a technical error or human mistake. Members will have the option to re-place those bets at the correct odds.

5.3 Match Fixing & Unethical Conduct

Any account suspected of match fixing or placing bets using insider information will be temporarily or permanently closed pending investigation, and the relevant authorities may be notified.

5.4 Live Betting

Odds in live betting change in real time. If confirmation of a bet is delayed for any reason, the odds may shift — in that case, you will be shown the updated odds and asked to confirm.

6Responsible Gaming

Kaikiya firmly believes that gaming is a form of entertainment — not a source of income. All members are encouraged to play responsibly.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limit.
  • Session Limit: Set a time limit on how long you play.
  • Self-Exclusion: From 6 months to permanent — give yourself a break when you need it.
  • Reality Check: View your play time and spending summary at set intervals.

If you feel that gambling is having a negative impact on your life, please contact our support team or visit the Responsible Gaming page for more information.

7Account Closure, Suspension & Termination

7.1 Closure at Member's Request

You can request account closure at any time through the support team. Before the account is closed, you will be given the opportunity to withdraw any remaining real money balance.

7.2 Closure Initiated by kaikiya

Kaikiya may suspend or close an account for any of the following reasons:

  • Providing False or Inaccurate Information
  • Creating Multiple Accounts
  • Bonus Abuse & Fraudulent Activity
  • KYC Verification Failure
  • Suspected money laundering or other illegal activity

If an account is scheduled for closure, the reason will be communicated by email and, where applicable, an avenue for appeal will be provided.

8Privacy & Personal Data

Kaikiya collects and uses your personal information solely to provide services, verify identity, and meet legal obligations. For full details on how your data is used and protected, please visit our Privacy Policy page.

  • Your data is never sold to third parties.
  • You can opt out of marketing communications at any time.
  • All data is secured with 256-bit SSL encryption.
  • Data is managed in accordance with GDPR and applicable local laws.

9Limitation of Liability

Kaikiya provides its services on an "as is" basis. kaikiya is not liable for temporary unavailability caused by technical errors, server outages, or issues with third-party services.

Kaikiya is not liable for any financial losses arising from betting or gaming. All bets are placed at the member's own discretion. In the event of bets being incorrectly recorded due to a technical error, server logs will be used as the final reference.

10Changes to Terms & Legal Jurisdiction

Kaikiya reserves the right to update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email or via the app. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Any disputes relating to these Terms & Conditions will first be addressed through negotiation. If unresolved, the legal jurisdiction of kaikiya's licensing authority will apply.

If you have any questions about these Terms & Conditions, support@kaikiya.netvia email or reach us through Live Chat.

Account Management FAQs

Changing the language on kaikiya is simple. On the mobile app: tap the profile icon in the top right → Settings → Language, then choose between Bengali and English. On the website: look for a globe icon or a "BN / EN" toggle at the top of the page or in the Footer — click it to switch languages. Changes take effect immediately and your preference is saved automatically, so you won't need to update it each time you log in. Note that the page may briefly reload when you switch languages.

To update your personal details, log in and go to your profile page — look for the "My Details" or "Personal Details" option. Changes to your name, email, or date of birth may not be possible directly due to KYC verification requirements — in that case, contact the support team by email. Updating your mobile number follows a more secure process: go to the "Change Mobile Number" or "Change Phone" option in your profile → an OTP will be sent to your old number → verify it, then enter your new number → a second OTP will be sent to the new number → once both OTPs are confirmed, the change is complete. If you no longer have access to your old number, contact support and provide proof of identity to have it updated manually.

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